Privacy policy

At SilkCotton Handicrafts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via third-party gateways)

b. Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Website usage data (pages visited, time spent)
2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and support
  • Improve our website and user experience
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and ensure security
3. Payment Security

We do not store your payment details (like card numbers).
All transactions are processed through secure and trusted payment gateways.

4. Sharing Your Information

We do not sell, trade, or rent your personal data.

We may share your information only with:

  • Delivery partners (for shipping orders)
  • Payment gateways (for transaction processing)
  • Legal authorities (if required by law)
5. Cookies & Tracking

Our website uses cookies to:

  • Enhance browsing experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies in your browser settings if you prefer.

6. Data Protection

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing communications

To request this, contact us at the email below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy, contact us:

📧 Email: silkcottonhandicraftsweb@gmail.com
📱 WhatsApp: 7726921074

Important Note

By using our website, you agree to this Privacy Policy.

Thank you for trusting SilkCotton Handicrafts.